Accessibility Statement

At Soft Touch Plush, we believe that online shopping should be accessible, convenient, and welcoming to everyone. We are committed to improving the accessibility and usability of our website so that people with different abilities can browse our products, understand information, and complete purchases as independently as possible.

Soft Touch Plush is a Spanish online store specializing in bath towels and face towels, and we aim to provide an inclusive digital shopping experience for all customers.

1. Our Commitment to Accessibility

We recognize that people access websites in different ways and may use assistive technologies or alternative methods of navigation.

Our accessibility efforts are intended to make our website easier to use for people who may experience:

We strive to ensure that customers can access essential product and shopping information regardless of how they interact with our website.

2. Accessibility Standards

We aim to improve our website in accordance with recognized accessibility principles and applicable accessibility requirements.

Where appropriate, we use the Web Content Accessibility Guidelines (WCAG) as a reference when evaluating and improving website accessibility.

Our goal is to work toward a website that is:

Perceivable — Information and user-interface elements should be presented in ways that users can perceive.

Operable — Website functions should be usable through different methods of interaction, including keyboard navigation where applicable.

Understandable — Content, instructions, navigation, and interactions should be presented clearly and consistently.

Robust — Website content should work as reliably as reasonably possible with current browsers, devices, and assistive technologies.

3. Accessibility Features and Practices

We are working to incorporate accessibility-conscious practices throughout our online store.

These may include:

Keyboard Navigation

We aim to make important website functions accessible through keyboard interaction, reducing reliance on mouse or touch-only controls.

Text Structure

We seek to use clear headings, labels, descriptions, and logical page structures to make information easier to understand and navigate.

Images and Alternative Text

Where appropriate, we aim to provide meaningful alternative text for informative images so that customers using screen readers can understand relevant visual information.

Decorative images may be treated differently where alternative text would not provide meaningful additional information.

Readable Content

We aim to present product information and other website content in clear and understandable language.

We seek to use appropriate text sizes, spacing, headings, and visual organization to support comfortable reading.

Forms and Controls

We aim to provide understandable labels and instructions for important forms and interactive elements, including account, checkout, and contact functions.

Color and Contrast

We seek to maintain sufficient contrast between text and important interface elements and their backgrounds.

We also aim not to rely solely on color to communicate important information.

Consistent Navigation

We aim to maintain predictable navigation and consistent layouts throughout the shopping experience so customers can more easily locate products, account information, shopping-cart functions, and other important sections.

Responsive Design

We aim for our website to function across commonly used desktop, tablet, and mobile devices.

4. Product Information Accessibility

We understand that accessibility is also important when customers are deciding which products to purchase.

Our goal is to present important product information in a clear and organized manner, including relevant details about bath towels and face towels.

Where applicable, product pages may include information such as:

We aim to make this information understandable and easy to locate.

5. Third-Party Content

Some elements of our website may be provided by third-party services, such as payment providers, shipping systems, analytics services, embedded tools, or other external platforms.

Although we encourage our service providers to support accessibility, we may not have complete control over the accessibility of third-party content.

If you encounter an accessibility problem involving a third-party feature while using our website, please let us know so that we can investigate the issue and, where possible, identify an alternative solution.

6. Ongoing Improvements

Website accessibility is an ongoing process.

We regularly seek opportunities to improve the accessibility, usability, and overall customer experience of our online store.

As website technologies, accessibility standards, browsers, devices, and assistive technologies develop, we may make changes to our website to improve compatibility and usability.

Our accessibility work may include reviewing website content, navigation, interactive elements, forms, product information, and other customer-facing functions.

7. Known Limitations

Despite our efforts, some areas of the website may not yet provide the level of accessibility we ultimately aim to achieve.

Potential limitations may arise from:

We do not consider accessibility a one-time project. We intend to identify and address issues progressively as they are discovered.

8. Feedback and Assistance

Your feedback helps us identify accessibility barriers that may not be apparent during our own testing.

If you experience difficulty accessing or using any part of the Soft Touch Plush website, please contact us and describe:

We will review your feedback and take reasonable steps to improve the experience.

9. Alternative Assistance

If you are unable to access important information or complete a particular task through our website because of an accessibility issue, please contact our customer service team.

Where reasonably possible, we will seek to provide assistance or an alternative way to obtain relevant information or complete the requested activity.

10. Contact Us

If you have questions, accessibility concerns, or suggestions regarding the Soft Touch Plush website, please contact us through the customer-service information published on our website.

Soft Touch Plush
Spain
Customer Service: Please use the contact information provided on our website.

We welcome accessibility feedback from our customers and are committed to considering that feedback as we continue improving our online store.

11. Statement Updates

We may update this Accessibility Statement periodically to reflect improvements to our website, changes in accessibility practices, or changes in applicable requirements.

The Last Updated date at the beginning of this statement indicates when it was most recently reviewed or updated.

Soft Touch Plush — An online shopping experience designed with everyone in mind.

Accessibility Statement

Accessibility Statement

Soft Touch Plush is a Spanish online store specializing in bath towels and face towels, and we aim to provide an inclusive digital shopping experience for all customers.

1. Our Commitment to Accessibility

We recognize that people access websites in different ways and may use assistive technologies or alternative methods of navigation.

Our accessibility efforts are intended to make our website easier to use for people who may experience:

Visual disabilities

Hearing disabilities

Mobility or motor disabilities

Cognitive or learning disabilities

Age-related accessibility needs

Temporary disabilities

Situational limitations

We strive to ensure that customers can access essential product and shopping information regardless of how they interact with our website.

2. Accessibility Standards

We aim to improve our website in accordance with recognized accessibility principles and applicable accessibility requirements.

Where appropriate, we use the Web Content Accessibility Guidelines (WCAG) as a reference when evaluating and improving website accessibility.

Our goal is to work toward a website that is:

Perceivable — Information and user-interface elements should be presented in ways that users can perceive.

Operable — Website functions should be usable through different methods of interaction, including keyboard navigation where applicable.

Understandable — Content, instructions, navigation, and interactions should be presented clearly and consistently.

Robust — Website content should work as reliably as reasonably possible with current browsers, devices, and assistive technologies.

3. Accessibility Features and Practices

We are working to incorporate accessibility-conscious practices throughout our online store.

These may include:

Keyboard Navigation

We aim to make important website functions accessible through keyboard interaction, reducing reliance on mouse or touch-only controls.

Text Structure

We seek to use clear headings, labels, descriptions, and logical page structures to make information easier to understand and navigate.

Images and Alternative Text

Where appropriate, we aim to provide meaningful alternative text for informative images so that customers using screen readers can understand relevant visual information.

Decorative images may be treated differently where alternative text would not provide meaningful additional information.

Readable Content

We aim to present product information and other website content in clear and understandable language.

We seek to use appropriate text sizes, spacing, headings, and visual organization to support comfortable reading.

Forms and Controls

We aim to provide understandable labels and instructions for important forms and interactive elements, including account, checkout, and contact functions.

Color and Contrast

We seek to maintain sufficient contrast between text and important interface elements and their backgrounds.

We also aim not to rely solely on color to communicate important information.

Consistent Navigation

We aim to maintain predictable navigation and consistent layouts throughout the shopping experience so customers can more easily locate products, account information, shopping-cart functions, and other important sections.

Responsive Design

We aim for our website to function across commonly used desktop, tablet, and mobile devices.

4. Product Information Accessibility

We understand that accessibility is also important when customers are deciding which products to purchase.

Our goal is to present important product information in a clear and organized manner, including relevant details about bath towels and face towels.

Where applicable, product pages may include information such as:

Product name

Product description

Size or dimensions

Material information

Available options

Care information

Pricing

Availability

Delivery information

We aim to make this information understandable and easy to locate.

5. Third-Party Content

Some elements of our website may be provided by third-party services, such as payment providers, shipping systems, analytics services, embedded tools, or other external platforms.

Although we encourage our service providers to support accessibility, we may not have complete control over the accessibility of third-party content.

If you encounter an accessibility problem involving a third-party feature while using our website, please let us know so that we can investigate the issue and, where possible, identify an alternative solution.

6. Ongoing Improvements

Website accessibility is an ongoing process.

We regularly seek opportunities to improve the accessibility, usability, and overall customer experience of our online store.

As website technologies, accessibility standards, browsers, devices, and assistive technologies develop, we may make changes to our website to improve compatibility and usability.

Our accessibility work may include reviewing website content, navigation, interactive elements, forms, product information, and other customer-facing functions.

7. Known Limitations

Despite our efforts, some areas of the website may not yet provide the level of accessibility we ultimately aim to achieve.

Potential limitations may arise from:

Older website content

Third-party applications

Embedded services

Dynamic website components

Newly introduced functionality

Compatibility differences between browsers and assistive technologies

We do not consider accessibility a one-time project. We intend to identify and address issues progressively as they are discovered.

8. Feedback and Assistance

Your feedback helps us identify accessibility barriers that may not be apparent during our own testing.

If you experience difficulty accessing or using any part of the Soft Touch Plush website, please contact us and describe:

Soft Touch Plush
Spain
Customer Service: Please use the contact information provided on our website.